Course Overview
This course is designed for those in a billing support or revenue assurance role. It teaches you how to use the Billing and Revenue Management tools and applications to support billing and revenue analysis. The Billing and Finance class provides students with information about the tools and applications available for billing support and revenue analysis. Students perform simple custom configurations to demonstrate how the system easily adapts to varying business policies. Students test these scenarios during hands-on labs. The Billing and Finance class gives students a clearer understanding of the product role in areas such as billing, billing configuration options, tools available to manage financial aspects of customer accounts, payments and guiding payments, collections, and general ledger.
Learn To:
- Understand the BRM billing concepts and configuration options
- Use BRM client tools to manage the billing and revenue management aspects of customer accounts
- Manage account receivables, payments, and collections
- Use BRM reports
Who should attend
- Functional Implementer
- Business Analysts
Course Objectives
- Describe the billing process
- Process accounts using BRM bill run management
- Use trial billing to bill accounts
- View trial invoices in BRM Invoice Viewer
- Configure BRM for delayed billing
- Describe the bill suppression process
- Explain the trigger billing process
- Process an account that contains a rollover event
- Describe the BRM taxation process
- Explain the corrective billing and invoicing process
Course Content
- Billing Process Overview
- Bill Cycle Management
- Trial Billing
- Billing Options and Process
- A/R Account Activities
- BRM Payment Process
- BRM Collections
- Making Corrections
- Revenue Analysis
- Reports